fv77 Terms and Conditions
Please read these terms carefully before using the fv77 platform. Our policies on account opening, payments, bonuses and responsible gaming are clearly stated here.
Table of Contents
General Terms and Definitions
In these terms, "fv77", "platform", "we" or "our" refers to the authority operating the fv77 service. "User", "member" or "you" refers to any person registered on this platform.
"Service" refers to all online casino, slots, live casino, cricket betting, fishing games and other betting services provided through fv77. The purpose of these terms is to ensure a transparent relationship between users and the platform.
These terms have been prepared in English and apply to users in Bangladesh. In the event of any linguistic ambiguity, the interpretation of fv77 authority shall be considered final.
1.1 Scope of Terms
These terms apply to all fv77 services, promotional offers, bonus programmes and communication channels. Whether a user accesses the platform via mobile browser, desktop or app, the same terms apply.
1.2 Amendment of Terms
fv77 reserves the right to modify these terms at any time. Updated terms take effect from the moment they are published on the platform. Users are responsible for visiting this page regularly to stay informed of any changes.
Account Registration
To create an account on fv77, users must complete registration with accurate and up-to-date information. If any information provided at registration is found to be false or misleading, fv77 has the right to close the account at any time.
2.1 One Person — One Account
Each user may operate only one account. Opening multiple accounts under the same person's name, or operating multiple accounts from the same device or network, is strictly prohibited. Violating this rule will result in permanent closure of all accounts and cancellation of any deposited funds or bonuses.
2.2 Identity Verification (KYC)
Verifying a user's identity is part of fv77's security process. The platform may at any time request identity documents (national ID or passport), proof of address or other verifiable information. Failure to submit the required documents within the given timeframe may result in the account being temporarily restricted.
2.3 Updating Account Information
If a user's name, mobile number or other contact details change after registration, the user is responsible for updating the account information. fv77 will not be held responsible for any issues arising from outdated or incorrect information.
- The correct full name must be used during registration.
- An active mobile number must be provided.
- Date of birth must be entered accurately.
- The payment method used for registration must be in the account holder's name.
Age and Eligibility
Users must be at least 21 years of age to participate on the fv77 platform. No service on this platform is available to minors. Opening an account without meeting this age requirement will be treated as fraud.
3.1 Geographic Eligibility
It is the user's responsibility to ensure that using online betting services from their location is in accordance with the laws of their area. fv77 will not be held responsible for any restrictions or legal obligations applicable in any jurisdiction.
3.2 Mental Capacity
Users must be mentally capable and able to make decisions with sound judgment. fv77 reserves the right to cancel transactions made by any person who uses the platform while intoxicated or mentally impaired.
Account Security
Maintaining the security of each account is the personal responsibility of the user concerned. Login credentials — that is, username and password — should never be shared with any third party.
4.1 Password Protection
Choose a strong password — one that contains uppercase and lowercase letters, numbers and special characters. Make a habit of changing your password regularly. Avoid using the same password across multiple platforms.
4.2 Unauthorised Access
If you suspect unauthorised access to your account, change your password immediately and contact our support team. fv77 will not be held responsible for any loss resulting from third-party access.
4.3 Account Transfer Prohibited
An account is entirely personal. Selling, transferring or renting an account is strictly prohibited. Violating this rule will result in permanent closure of both accounts.
Deposits and Withdrawals
Deposits and withdrawals on fv77 must follow specific limits and procedures. All transactions are conducted through secure channels.
5.1 Deposit Terms
The minimum deposit amount on fv77 is ৳300. Accepted deposit methods are: bKash, Nagad, Rocket, Upay and bank transfer. For bank transfers, transactions can be made through major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank and Islami Bank.
5.2 Withdrawal Terms
The minimum withdrawal amount is ৳500. The standard withdrawal processing time is 10 to 45 minutes. Available withdrawal methods are: bKash, Nagad, Rocket, Upay and bank transfer.
5.3 Transaction Verification
For large withdrawal requests, fv77 may impose additional identity verification requirements. Complying with relevant anti-money laundering policies is part of our responsibility.
5.4 Cancelled Transactions
It may not be possible to cancel a withdrawal request once processing has begun. If you notice a problem with any transaction, contact the support team immediately.
Bonuses and Promotions
fv77's bonus offers are provided under specific conditions. There is no scope for presenting any bonus-related information falsely or in a misleading manner.
6.1 Welcome Bonus
New members can receive a 150% bonus on their first deposit, up to ৳15,000. The wagering requirement for this bonus is 25 times the bonus amount — meaning the bonus funds must be wagered 25 times before any winnings from the bonus can be withdrawn.
6.2 VIP Cashback
fv77's VIP programme has three tiers: Bronze, Silver and Gold. Cashback is provided on net weekly losses. Bronze members receive up to 0.3%, Silver members up to 0.5% and Gold members up to 0.8% weekly cashback.
6.3 General Bonus Terms
- Bonuses apply only to eligible users.
- No bonus may be converted to cash until the wagering requirement is met.
- Any attempt to earn bonuses through fraudulent or artificial means will result in account closure.
- Multiple people from the same device or IP address may not claim a bonus.
- fv77 reserves the right to modify or cancel any promotion.
Betting and Gaming Rules
All betting and gaming activities on fv77 are conducted under specific rules. Each game or betting market may have its own rules that must additionally be followed where applicable.
7.1 Betting Limits
Minimum and maximum bet limits apply to each game or betting market. These limits are displayed in the game interface. fv77 reserves the right to change these limits at any time.
7.2 Bet Cancellation Circumstances
fv77 reserves the right to cancel a bet in the following circumstances:
- If incorrect odds are displayed due to a technical error.
- If an event or game is cancelled.
- If there is a serious system error at the time the bet is accepted.
- If evidence of fraudulent activity is found.
7.3 Sports Betting
When betting on cricket, football and other sports, be aware of the rules of the relevant event and the method used to determine results. In-play betting may be subject to additional conditions.
7.4 Technical Issues
If the internet connection is lost mid-game or a device problem occurs, the responsibility lies with the user. In such situations, the outcome of any ongoing bet will be determined based on the data recorded on the server.
Misconduct and Fraud
fv77 is committed to ensuring a fair environment for all users on its platform. Any form of fraudulent activity is strictly prohibited and subject to penalties.
8.1 Prohibited Activities
- Using bots or automated software to operate games or bets.
- Claiming bonus or promotion benefits multiple times through multiple accounts.
- Attempting to influence game outcomes through collusion with other users.
- Attempting to hack or gain unauthorised access to the platform's systems.
- Using an account for money laundering purposes.
8.2 Consequences of Suspicious Activity
If any of the above prohibited activities are suspected, fv77 reserves the right to immediately suspend the account and hold any pending withdrawal requests. If guilt is established through investigation, the account will be permanently closed and the balance may be forfeited.
Responsible Gaming
fv77 believes that betting and gaming should be a form of entertainment, not a source of income. We encourage users to play responsibly and provide support to help them do so.
People experiencing financial difficulty or mental stress are advised to refrain from betting. If betting is causing problems in your personal or family life, read our responsible gaming guidelines — detailed steps on how to protect yourself are described there.
9.1 Self-Exclusion
Any user may voluntarily request that their account be closed for a set period or permanently. This request can be made through our support team.
9.2 Setting Deposit Limits
Users can set their own limits on the maximum amount they deposit per day, per week or per month. Once set, these limits take effect immediately.
Privacy & Data Management
Protecting users' personal information is one of fv77's top priorities. Information collected during registration and transactions is used only for operating the service and verifying security.
Details on how data is collected, stored, and used can be found in our Privacy Policy. Any questions you have about the protection of your personal information are answered there.
10.1 SSL Security
All data transmitted on the fv77 platform is protected through SSL encryption. Payment-related information is not shared with any third party.
10.2 Use of Cookies
Our website uses cookies to improve the user experience. While you can control cookies through your browser settings, disabling them may cause some services to not function properly.
10.3 Sharing Data with Third Parties
fv77 may provide necessary information to relevant authorities as part of its legal obligations. Otherwise, user data is not shared with third parties without the user's consent.
Service Changes
fv77 reserves the right to modify, temporarily suspend, or permanently discontinue any part of its service at any time. We will attempt to notify users in advance of such changes, but this may not be possible in urgent situations.
11.1 Maintenance Breaks
The platform may be temporarily unavailable for routine system maintenance. For bets placed during a maintenance period, fv77's decision is final.
11.2 Game and Market Changes
fv77 reserves the right to change the list of games and betting markets available on its platform. If a game or market is discontinued, any related active bonuses or offers may also be subject to change.
For answers to general questions about the platform, visit our FAQ section — it contains answers to frequently asked questions about payments, bonuses, and accounts.
Limitation of Liability
fv77 strives to maintain the highest standard of service, but in certain situations the platform's liability is limited.
12.1 Technical Errors
fv77's liability is limited for losses caused by internet connection issues, third-party software errors, or other technical disruptions. In the event of a server-side error, fv77 will provide an appropriate resolution.
12.2 Service Disruptions Due to External Causes
fv77 will not be held liable for service disruptions caused by earthquakes, floods, cyclones, cyberattacks, or other unforeseeable events beyond its control.
12.3 Third-Party Services
fv77 is not liable for issues arising from third parties such as payment gateways or game providers. However, every effort will be made to assist in such cases.
12.4 Dispute Resolution
If a dispute arises, please contact our support team first. fv77 provides support in Bengali and English 24/7 via live chat and email. Reaching a resolution through mutual discussion is our first step.
12.5 Severability of Terms
If any provision of these terms is found to be unenforceable for any reason, all remaining provisions will continue in full effect.